In this article, we've put together some sample applications of Natural Language Processing that you can draw inspiration from to find applications in your own business that can impact your bottom line. This is part 2/2 of the What is NLP and how can I make use of it in my business? series. For part 1 click here.
In the previous article of this series, we learned that modern Natural Language Processing models have gotten exceedingly good at correctly understanding sequences of words in different contexts and how this ability made it possible for them to find useful information in text data.
But where is this relevant in my work / business? Why should I care?
The simple answer is because it opens up a whole new world of automation opportunities for your business. Read below to find out more.
NLP models can be trained to automatically assign a set of predefined categories to any kind of text, whether that’s entire documents, parts of documents, messages, summaries, etc.
Here are some examples of how automatic text classification can be used on your (customers’) inbound communications.