As AI projects hit the mainstream across industries, there’s a lot of hype and fervor about AI’s potential to solve real business problems. But the reality of the current state of AI is that without the right platform, it’s not yet achievable for many organizations. You might embark upon an AI project with the best of intentions, but the likelihood is that you’ll end up regretting it as you spend endless time, money and resources without ever achieving the payoff you’d dreamed of.
I call this common AI experience “AI purgatory.” It might not sink your company, but it will certainly deflate your enthusiasm over time. It consists of several layers, sort of like Dante’s Inferno, in which humans who have gone astray are doomed to concentric circles of torment.
This is a dramatic metaphor, of course, but still apt. Like Dante’s Inferno, AI purgatory consists of multiple layers you must navigate through along your AI journey. The very first layer of AI purgatory is the common disconnect between your AI project and your greater business.